Returns & Exchanges
At MAKOTO_JDM, we want you to be completely satisfied with your streetwear; if your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and the garment is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all MAKOTO_JDM tags and labels are intact and the item is unwashed.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check & Refund
Once our team inspects your return for quality assurance, we will process your refund or ship your replacement within 5-7 business days.
